Job Description

              

Well Established Insurance Office has need for Experienced Licensed CSR

 

Job Duties:

  • Will work primarily with Personal Lines, but also assist with Commercial Lines
  • Respond professionally and accurately to telephone and email inquiries, providing quality service to customers and associates
  • Listen attentively to the client’s needs to ensure a positive customer experience
  • Strive for quick resolution to every contact
  • Ensure customers are satisfied with every part of the experience
  • Maintain confidentiality of company and client information
  • Follow up with clients as necessary
  • Advise on what products are needed to adequately protect the client
  • Issue Certificates of Insurance to Commercial Customers
  • Reviewing Personal Lines Renewals for features and discounts

Salary based upon level of experience