Manufacturing Customer Service
Job Description
Job Purpose:
Growing plastics manufacturer has need for a customer service rep in their sales department
Generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts.
Duties:
* Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
* Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
* Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
* Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
* Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
* Maintains communication equipment by troubleshooting, reporting, and tracking problems.
* Maintains and improves quality results by following standards; recommending improved policies and procedures.
* Updates job knowledge by studying new product descriptions; participating in educational opportunities.
* Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Meeting Sales Goals, ClientBase, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales
Growing plastics manufacturer has need for a customer service rep in their sales department
Generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts.
Duties:
* Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
* Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
* Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
* Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
* Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
* Maintains communication equipment by troubleshooting, reporting, and tracking problems.
* Maintains and improves quality results by following standards; recommending improved policies and procedures.
* Updates job knowledge by studying new product descriptions; participating in educational opportunities.
* Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Meeting Sales Goals, ClientBase, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePay: $20/hour
$20 to $20 Per Hour
Posted: 3/14/2023
Job Status: Full Time
